A Guide to Evaluating the Best Short-Term Rental Management Companies

A Guide to Evaluating the Best Short-Term Rental Management Companies

There are approximately 33,000 short-term rental management companies in the US.

Finding the right company to manage your short-term vacation rental is essential to boosting guest satisfaction and occupancy rate. With so many property management companies out there, you need to know exactly what to look for to satisfy your needs.

Today, we're going to help you out by giving you a guide for evaluating the best short-term rental management companies. There's no need to be overwhelmed by this decision, just keep reading and let us guide you through the selection process.

Look at Ratings and Reviews

The first thing you should look at when searching for property management is ratings and reviews. No one can tell you more about the quality of an STR business than its former clients.

If there are any major red flags about the way a particular company operates, you'll find out in the reviews. Look for specific complaints, like poor repairs or a slow customer response rate. These things are all crucial to the success of your short-term rental, so you need a property manager who understands that.

Credentials and Experience

How long has the company been offering short-term rental management services?

Short-term rentals are still a relatively new phenomenon. You want to find a property manager who has been at it for a while. For instance, PMI Property Management has one of the largest property management networks in the country.

Another great way to separate the wheat from the chaff is to look for industry credentials. Companies with the NARPM and VRMA seals of approval are held to a higher standard because of their association with these industry organizations.

Guest Services On Offer

Guest satisfaction is always the goal with your vacation rental. A good property manager will have a wide range of guest services to promote hospitality for your renters.

For example, there needs to be someone available to answer guest questions and assist with any issues that might arise. There should also be housekeeping services to clean up and prepare for new arrivals. Offering on-site amenities will bring your rental to another level.

Marketing Strategy

How your property manager markets your property will have a major effect on your occupancy rate. A company that has an internal network of potential renters is a great choice. If they partner with major short-term rental services, like Airbnb and VRBO, even better.

At PMI, we have a nuanced approach to promoting your property. The goal is to put your property in front of as many people as possible, but we also utilize modern technology to screen guests. You'll only end up with guests that treat your property with respect.

The Best Short-Term Rental Management Companies

St. Augustine is one of the best vacation destinations in the country. There's no reason that your vacation rental should have vacancies. Now that you know how to find the best short-term rental management companies, you'll never have to worry about vacancies again.

PMI has been changing the property management game for 20 years. To learn how we can help you better manage your short-term vacation rental, contact us today.